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Frequently Asked Questions

Short, factual answers about accounts, investing, trading, charges and how to reach us.

Accounts

A dematerialised (demat) account holds your securities in electronic form with a depository, in the same way a bank account holds money. Shares, bonds, ETFs and mutual fund units you buy are credited to it, and securities you sell are debited from it. The account is in your name and the holdings belong to you.

Investing

A Systematic Investment Plan invests a fixed amount into a mutual fund scheme at regular intervals, usually monthly. Because the amount is fixed, you buy more units when the NAV is lower and fewer when it is higher. A SIP spreads the timing of your investment; it does not remove market risk and does not assure a return.

Trading

Futures and options are derivative contracts whose value comes from an underlying stock or index. They are traded against a margin, which makes them leveraged: gains and losses are both magnified relative to the amount placed, and losses can exceed that amount. This segment is not suitable for most first-time investors.

Charges & tax

Brokerage is the fee your broker charges for executing a trade, calculated either as a percentage of turnover or as a flat amount per order, depending on the plan. It is one component of the total cost of a trade - statutory charges are separate. Use the brokerage calculator on this site for an indicative breakdown, and refer to your contract note for actual charges.

Support

Use the contact form on this website, or the contact details published on the Contact page. For a new account enquiry, the Open Demat Account form routes directly to the team.

Ready to start investing?

Share a few contact details and our team will guide you through account opening.

Open Demat Account